Legal
Return Policy
Last updated: May 2025
Return Window
We accept returns within 7 days of delivery. To be eligible, items must be unused, in their original condition, and in the original packaging with all tags attached.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalised orders
- Items marked as final sale
- Items showing signs of wear, damage, or alteration
- Items missing original packaging or tags
How to Initiate a Return
Email us at contact.co@karigariofindia.com with your order number and reason for return. We will respond within 2 business days with return instructions and a pickup arrangement where applicable.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to your original payment method. Shipping charges are non-refundable unless the return is due to our error.
Exchanges
If you received a defective or incorrect item, we will arrange an exchange at no additional cost. Please contact us within 48 hours of receiving your order with photos of the issue.
Contact
For return queries, reach us at contact.co@karigariofindia.com or call +91-9355861193 (Mon–Fri, 10:00–20:30 IST).